Film Your Event

Privacy Policy

Film Your Event (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and the security of your personal information when you use our website https://www.filmyourevent.com (the “Website”) or engage our services, including event filming, live streaming, photography, video production, and post-production services (collectively “Services”).

By using our website or Services, you agree to this Privacy Policy and the collection, use, and storage of your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Information We Collect

We may collect personal information when you use our website or Services, including:

1.1 Personal Details – Name, email, phone number, billing address, and company details if applicable.
1.2 Event Details – Event date, location, schedules, participants, and filming requirements.
1.3 Payment Information – Card or bank details, invoices, and billing records.
1.4 Technical Data – IP address, browser type, operating system, and usage data.
1.5 Communications – Messages, emails, and forms submitted through the Website.

How We Use Your Information

We use your data to:

2.1 Provide Services – Manage bookings, deliver filming, live streaming, photography, and video production.
2.2 Process Payments – Handle deposits, payments, invoices, and refunds.
2.3 Customer Support – Respond to enquiries, feedback, or complaints.
2.4 Marketing – Send updates or promotions if you have opted in; you can unsubscribe anytime.
2.5 Legal Compliance – Fulfil obligations under UK law (tax, accounting, safety).
2.6 Website Improvement – Analyse Website use and improve user experience and security.

Legal Basis for Processing

We process personal data based on:

3.1 Contractual Necessity – To provide Services and manage bookings.
3.2 Consent – For marketing communications, cookies, or optional Services.
3.3 Legal Obligation – To comply with UK law and accounting requirements.
3.4 Legitimate Interests – For Website security, service improvement, and fraud prevention.

Cookies and Tracking

4.1 What Are Cookies? – Small files are stored on your device to improve Website functionality.

4.2 Types of Cookies –

Essential: Required for forms and basic Website functions.

Analytics: Help understand user behaviour to improve the site.

Marketing: Track interactions for promotions and advertisements.

4.3 Managing Cookies – You can disable cookies via your browser, but some features may not function correctly.

Sharing Your Information

5.1 Third-Party Providers – Payment processors, cloud storage, video hosting, and marketing platforms used to deliver Services.

5.2 Legal Obligations – Disclosures required by law, regulation, or government authority.

5.3 Business Transfers – In the event of a merger or sale, personal data may be transferred as part of the assets.

All third parties are bound to protect your data and use it solely for the purposes we specify.

Data Retention

6.1 Storage Duration – Personal data is retained only as long as necessary for the purposes outlined or as required by law.

6.2 Event Data – Raw footage and final videos are stored securely until delivery; we may retain backup copies for legal or portfolio purposes, with consent.

6.3 Deletion Requests – You may request deletion of personal data; we will comply unless retention is required by law or contract.

Your Rights

Under UK GDPR, you have the right to:

7.1 Access – Request a copy of your personal data.
7.2 Rectification – Correct inaccurate or incomplete data.
7.3 Erasure – Request deletion where permitted by law.
7.4 Restrict Processing – Limit how your data is used.
7.5 Data Portability – Receive your data in a structured, commonly used format.
7.6 Withdraw Consent – Withdraw consent for marketing communications at any time.
7.7 Complaint – Contact the Information Commissioner’s Office (ICO) if you believe your data is mishandled.

Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

While we strive to secure your data, no internet transmission can be guaranteed 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on the Website with the “Last Updated” date. Continued use of our website or Services constitutes acceptance of the revised Privacy Policy.

Contact Information

Film Your Event

16 Centurion Close, London, N7 8UF, United Kingdom

Telephone: 07961 985 008

Email: info@filmyourevent.com

Website: https://www.filmyourevent.com